Shipping policy

The online sales offers presented on the site are reserved for consumers residing in France or, where applicable, in a member country of the European Union, and for deliveries within these same geographical areas.

Delivery is understood as the transfer to the Customer of physical possession or control of the Product.

The Operator offers different delivery or dispatch methods depending on the nature of the product: Postal delivery.

Shipping costs are those specified during order finalization and are accepted upon order validation.

Orders are shipped within 1 to 2 business days and are generally delivered between 2 to 5 business days. The Operator undertakes, in accordance with the delivery deadline indicated on the Site for each Product, to deliver the Products within a maximum period of ten (10) days after receipt of order. 

Delivery times are announced in business days on the Site when placing the order. These times include order preparation and shipping as well as the time estimated by the carrier. 

The Operator undertakes to ship the Products in accordance with the deadlines announced on each Product page and at the cart level, provided that payment for the order has not been previously refused.

However, if one or more Products could not be delivered within the initially announced timeframe, the Operator will send an email informing the Customer of the new delivery date.

Products will be delivered to the address indicated by the Customer during their order. It is therefore their responsibility to verify that this address does not contain any errors. The Operator's liability cannot be engaged if the address communicated by the Customer is incorrect, thus preventing or delaying delivery. 

Upon delivery, a receipt may be requested for signature. 

No delivery will be made to a post office box.

Upon delivery, it is the Customer's responsibility to verify that the delivered Products comply with their order and that the package is sealed and undamaged. If this is not the case, the Customer must imperatively indicate it on the delivery note. No claim regarding the quantity or condition of the Product will be accepted if the claim has not been noted on the delivery note.