Shipping policy
Shipping charges
Express Delivery is free when the Product subtotal reaches at least €100 excluding VAT, after discounts and before shipping charges.
For orders below €100 excluding VAT, a flat Express Delivery charge of €14.90 excluding VAT applies. Any applicable VAT and the final amount payable are calculated and displayed at checkout before the order is confirmed.
Vacuum Sealer Pro delivers to business and consumer Customers in the countries offered at checkout. The available delivery methods and terms depend on the nature of the Product and the destination. Any charges are stated before the order is confirmed.
To fulfil our Express Delivery promise (48/72h), the overall lead time includes preparation and delivery by our carrier. This period generally breaks down as follows: orders are dispatched within 1 to 2 business days and are generally delivered within 2 to 5 business days (Schengen Area).
These times are estimates and may vary depending on the Product, stock, destination, public holidays and carrier. The applicable time or date is stated on the Product page or at checkout. Unless a different period is expressly agreed, an order placed by a consumer Customer will be fulfilled no later than thirty (30) days after the contract is concluded.
The Customer must provide an accurate and accessible address. In the event of delay or inability to deliver, PIMA OÜ informs the Customer as soon as possible, and the remedies provided for under applicable law remain available.
Upon delivery, the Customer is invited to check the apparent condition of the parcel and the Product and promptly report any anomaly to the carrier and PIMA OÜ. Failure to note reservations on the carrier’s delivery receipt does not deprive a consumer Customer of their statutory rights, including in the event of a lack of conformity.